Privacy Policy

1. Introduction

Catalog Overwatch (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard your information when you use our platform and services. By using Catalog Overwatch, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: When you register, we collect your name, email address, and other details necessary to create and manage your account, including your list of tracked items.
• Usage Data: We use PostHog to collect analytics about how you interact with our platform. This includes session recordings (screen capture), page views, clicks, and feature usage, which help us improve the product experience.
• Publicly Acquired Brand Data: As part of our core service, we collect and maintain brand and product information sourced from publicly available data. This data is integral to the functionality of Catalog Overwatch.

3. How We Use Your Information

• To provide, operate, and improve the Catalog Overwatch platform and its features.
• To personalize your experience and display relevant catalog and brand information.
• To analyze platform usage and diagnose technical issues via PostHog session data.
• To communicate with you about your account, updates, and support requests.
• To comply with legal obligations and enforce our Terms of Service.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide our services. If you close your account, we will delete your personal account data within a reasonable timeframe, subject to any legal retention requirements.

Publicly acquired brand and product data collected as part of our data acquisition process is retained indefinitely as it forms the foundation of our catalog service. This data does not include your personal information.

5. Data Sharing & Third-Party Services

We do not sell your personal information. We share data only with trusted third-party service providers that help us operate our platform:

• PostHog: Used for product analytics and session recording. Data is processed in accordance with PostHog’s privacy policy.
• Clerk: Handles user authentication. We never store or have access to your password — all authentication is managed securely by Clerk.
• Stripe: Processes all payments on our behalf. We do not store any payment card information — all financial transactions are handled by Stripe.

6. Security

We take the security of your data seriously. Our platform uses Clerk for authentication, meaning we never store passwords. All payment processing is handled by Stripe, a PCI-DSS compliant payments provider, ensuring your financial data is never stored on our servers. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and notify you via email or an in-app notice for material changes. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

Catalog Overwatch — Legal & Privacy